Analysis of failed receptions in the profile of “pediatric surgery” in polyclinics of the NEAO of Moscow in 2021

Introduction. The availability of medical care is one the indicators quality care. Every day, during work doctors, there a non-appearance patients for appointments without canceling appointment. This plays significant role in limiting Purpose. To analyze failed with pediatric surgeon 2021 polyclinics North-Eastern Administrative District Moscow. Methods and materials. evaluation records to was carried out four children's north-eastern district Failed receptions were divided into groups depending on time recording, age patient, sex child method retrospective analysis these out. Results. total share field “pediatric surgery” Moscow determined. Males more often registered – 84 459 48 718 cases (57.4 %), females 35 741 (42.6 %). proportion no-shows 18 % 17 %, respectively, but differences are not (p=0.25). When analyzing absenteeism relation patients, it noted that children from 0 3 years have minimum part 13.4 aged 6–13 old 21 (significant p=0.001). It also found maximum non-attendance at relative recording falls 16–20 hours 20 8 12 hours, which 15 (p=0.001). Conclusion. Informing about possibility an appointment doctor should be intensively group parents schoolchildren. introduction rule clarify legal representatives attendance by phone, when making evening, may result decrease absences. important contribution their formation such indicator organizations as accessibility noted.